JOSHUA J. RIEKEN Email: joshua [at] joshuarieken [dot] com || Home page: http://www.joshuarieken.com Lifelong, Self-Motivated Learner Security-Minded Technology Enthusiast Insatiably Curious, Ethical Hacker OBJECTIVE I am a passionate technology professional with several years experience in tech support, systems & network administration, and development. I currently serve as a System Developer at The Reynolds and Reynolds Company, where I deliver high-quality software solutions to the company and its clients. I am not seeking additional employment at this time. ---------- PAST PROFESSIONAL EXPERIENCE Game Developer Freelance; Houston, TX; 2008 - Conceptualized and developed high-quality games for the iPhone using Unity 3D - Scripted complex game elements with JavaScript - Administered remote hosts via SSH, SFTP, and HTTP to store and manage development data - Installed, configured, and utilized web-based development tools such as Google Apps, Trac, and Subversion Student Technician The University of Texas at Austin – College of Liberal Arts – Dean’s Office; Austin, TX; 2006—2008 - Provided desktop and server support and various services (backup, mail, directory, and file sharing on Mac OS X server) for 100+ customers on Mac OS X and Windows XP machines in a three-person team environment - Trained customers to use various applications and devices - Managed an inventory of hundreds of computers, peripherals, and cabling - Authored technical documentation about fixes, bugs, and other findings General Partner / Accountant / Technician Computer Systems Repair; Amarillo, TX; 2005 - Specialized in enhancing security of Windows XP machines (malware elimination and prevention, system and application hardening, router and firewall configuration) - Serviced Windows XP machines on-site and in the workshop for customers in the Amarillo area Sales Representative RadioShack Corporation; Amarillo, TX; 2004—2005 - Determined and matched customer needs with technology products Dell Software Technician SITEL Corporation; Amarillo, TX; 2004 - Provided phone support for Windows XP, Microsoft Office XP, and McAfee and Norton products - Achieved a top spot on an internal company list of technicians with a high QA score PC Builder Westgate Computers; Amarillo, TX; 2002 - Assembled hundreds of Windows XP PCs for customers - Loaded and configured software with MS OEM System Builder ---------- EDUCATION & CERTIFICATIONS - GSEC Certified Professional (#17764, score of 94/100); 2008 - Graduate of SANS SEC-401 Security Essentials Boot Camp; 2008 - The University of Texas at Austin; B.A. with Honors, Philosophy and Government (3.81 GPA); 2006—2008 - 4.0 GPA in Philosophy, Phi Beta Kappa, two-time College Scholar - Amarillo College, Amarillo, TX; A.S. with Honors, Business Administration (3.72 GPA); 2003—2005 - Knowledgeable of industry issues and updates via RSS feeds, mailing lists, periodicals and books. - Maintains a personal test lab comprising several devices and operating systems ---------- TECHNICAL SKILLS & EXPERIENCE (including but not limited to) - Database Administration: MySQL (installation, configuration, tuning) - Hardware: All forms of x86 hardware (from laptops to 8-core Xeon workstations and servers); mobile devices such as iPhone, Blackberry; some Cisco router and switch experience - Networking: Strong understanding of TCP/IP, UDP, ICMP, DNS, DHCP; server configuration - Operating Systems: Windows 95/98/NT/2000/XP/2003/Vista; Mac OS X client and server; Linux (Ubuntu, Fedora, CentOS); FreeBSD - Programming & Scripting: - Advanced-level XHTML, JavaScript, CSS - Intermediate-level bash shell scripting, DOS batch scripting - Beginner-level C, C++, PHP 5, ActionScript 3, Python, Perl - Security: Firewalls (host-based [ZoneAlarm Pro], router-based); SSH; Cisco VPN; host-based: OS hardening, anti-virus, anti-malware, HIDS, HIPS - Software: Apache HTTP/HTTPS servers (v. 1.3.x/2.x), POP, IMAP, SMTP (Postfix, Sendmail, SquirrelMail, SpamAssassin), Samba, FTP, SFTP, Open Directory, Active Directory, SVN, CMSs (Trac, MediaWiki, phpBB, Wordpress), Apple Remote Desktop, Wireshark, tcpdump, Snort, Nessus, nmap, Microsoft Office XP/2003/2007/2008, Adobe Photoshop CS3, Flash CS3, Unity 3D ---------- OTHER ASSETS, ACHIEVEMENTS & INTERESTS - Author of philosogeek blog (http://philosogeek.blogspot.com) - Skilled at writing, interpersonal communication, attention to detail and teamwork. - Willing to travel short-term for training and work.